ScarvesNall.uk (and holding company Fanshops.be) strives for transparency and trust when it comes to protecting your privacy and we aim to clearly explain how we collect and process your information. It’s important to us that you should enjoy using our products, services and website without compromising your privacy in any way. This policy outlines how we collect and use different types of personal and behavioural information, and the reasons for doing so. You have the right to access, change or delete your personal information at any time.
You can get in touch directly with our Privacy Team by using our “Contact Us” section.
Our policies will be updated from time-to-time. Please refer back regularly to keep yourself updated.
We collect and store some information about you in order to deliver products and services to you (e.g. designing a product, arranging for a product to be sent to you, or where required by law).
We share some of that information with our trusted suppliers (including payment providers and postal services) to ensure the delivery of those products and services, or to give personalised recommendations on things we think will be of interest to you. We also collect information when you use our products and services and further details are provided below.
Information you provide us which we need in order to provide you with our services and products
There is certain personal information that we need in order to provide the products and services:
We primarily use your information for the purpose of delivering the products and services that you have chosen and to personalise our interactions (including advertising) with you. For further details about this, and other ways we may use your information, please read the sections below.
To provide products and services;
To deliver marketing and advertising
We need your consent to use your information for some specific purposes such as marketing and personalised advertising. Ways in which we will use your information if you consent are as follows:
If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail & post. You will also be given the opportunity to receive such communications from us when you become a member of ScarvesNall.uk.
If you do not wish to continue to receive marketing information from us please contact us and we will remove you from our distribution list.
Other uses of your information
Other than where we have asked for your consent, we mainly rely on two other separate bases to lawfully use your information. First, we need to use your information in certain ways to provide our products or services to you, in accordance with our contracts with you. In this case, it is necessary for us to use your information so that we can deliver the products or services you have chosen. Second, as described in more detail below, in certain cases, we may use your information where necessary to further our legitimate interests, where those legitimate interests are not overridden by your rights or interests:
You have the right to object to any of the above uses of your information, please contact us if you wish to do so. We will consider all objections reasonably, but there may be legal reasons where we deem that the use of your information is still appropriate. We will explain our decision to you in a timely manner.
How we work with third parties
As mentioned, in some instances, we disclose personal information to third parties when it is necessary to deliver a service or product, or to help us improve your experience with us, or when we are required to do so by contract or law. “Third parties” include suppliers. We have in place contracts to ensure the information remains secure and limited in use, and if we do not have a legitimate business reason to pass on your information, we will ask you to give consent first. Some examples of when we share your information are below:
We securely store your information, and hold it for as long as we need to in order provide our services and products to you in accordance with (i) applicable law, or (ii) as long as is set out in any relevant contract you have with us.
We review our retention periods for personal information regularly. If you have not interacted with us in any way, we will generally no longer hold your information after 5 years (although this may be shorter for individual businesses (you can confirm by contacting us)). Sometimes we may need to keep it for longer periods such as tax and other financial regulatory reasons, this would typically be 7 years. We would only keep it for longer than this if we are required to by law.
If you request for us to no longer contact you, for example with marketing communications, we will retain the minimum amount of information about you so that we can ensure we remove you from any future communications. Please note that if you ask us to completely remove all information about you, and you subsequently use our products and services at a later date, we will no longer be able to recognise your previous request to not be contacted, which is why we would keep it and suppress it in line with industry standards.
Storing and transferring information internationally
As the internet is a global environment and we work with third parties across the globe, collecting and using your personal information may involve the transfer of this information internationally, including outside of the European Union. By using our products and services you acknowledge and agree to your personal information being transferred in this way, including to jurisdictions outside the EEA.
We maintain strict policies to ensure all information that is transferred is done so safely and securely.
Keeping your information safe
We take information security seriously and have policies and procedures in place to ensure the information we hold on you remains safe. We limit who has access to your information and ensure that those who do are bound by contracts to keep your information availability restricted and safe.
Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We may disclose your personal information to third parties:
Cookies are small files that are created in your web browser when you visit any of our websites.
Company Registered Addresses:
Fanshops.be, Nederstraat 18, 3545 Halen, Belgium +32 13 30 44 22
If you have questions about this policy or about your personal information, please send correspondence to us at the above address or “Contact Us“.
ScarvesNall.uk / Fanshops.be is the data controller for the purpose of the General Data Protection Regulation (GDPR) (EU) 2016/679. You have the right to access the information we hold about you and your right of access can be exercised in accordance with the Regulation. You can access or request to delete your information by “contacting us”. Our security procedures mean that we may request proof of identity before we reveal information.