Terms and Conditions

1. IN GENERAL

Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website may also contain links to other websites, which are not operated by ScarvesNall.uk (the “Linked Sites”). ScarvesNall.uk has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

2. PRIVACY POLICY

Our privacy policy, which sets out how we will use your information, can be found on our privacy policy page. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

3. PROHIBITIONS

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. ScarvesNall.uk will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

4. INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT

The intellectual property rights in all software and content made available to you on or through this Website remains the property of ScarvesNall.uk or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by ScarvesNall.uk and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

When you send us any copyright materials you automatically grant ScarvesNall.uk right and license to use, modify, edit and adapt these materials for the purpose of creating a personalised design and proposal documents for you. Once you agree to a purchase you also automatically grant our suppliers and factories the right and license to use your copyright materials to produce the personalised products ordered by you. Unless you specifically prohibit us in writing you also allow us to use the designs we create for on our Website or any other promotional channel.

5. ScarvesNall.uk BLOG and COMMUNITY AREAS

  • Registration
    ScarvesNall.uk reserves the right to close accounts if any user is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple accounts or disrupts any of our services in any way.If you use multiple logins for the purpose of disrupting the community you may have action taken against all of your accounts.
  • Submission of material
    By submitting any material to our blog or community areas, you automatically grant ScarvesNall.uk the royalty-free, perpetual, exclusive right and license to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed. You also acknowledge that ScarvesNall.uk is not obliged to publish any material submitted by you on any ScarvesNall.uk publication.We advise that you never reveal any personal information about yourself or anyone else (telephone number, home address, business address, delivery address or email address or any other details that would allow you to be personally identified).In certain circumstances ScarvesNall.uk may also share your contribution with trusted third parties.
  • Failure to comply
    If you fail to abide by these Community Rules you may be sent an email which informs you why your contribution has been refused or edited. This email will also include a warning that continuing to break the rules may result in action being taken against your account or accounts.This action may include any content posted by you being checked before allowed to go on the site or a temporary or permanent suspension of your ability to participate in any or all areas of ScarvesNall.uk.
    ScarvesNall.uk reserves the right to delete any contribution, or take action against any ScarvesNall.uk account, at any time, for any reason.If you do not want to grant ScarvesNall.uk the permission set out above on these terms, please do not submit or share your contribution on the Community website.

6. TERMS OF SALE

By placing an order you are offering to purchase a product and are subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our approximate delivery times notice on any product page for further information.

In order to contract with ScarvesNall.uk you must possess an account with a bank acceptable to us. ScarvesNall.uk retains the right to refuse any request made by you.

When placing an order you undertake that all details you provide to us are true and accurate, that you own the copyright of any materials you ask us to use, that you are an authorised user of the bank account used to pay us and that you have sufficient funds to cover the cost of the goods.

a. Our Contract

When you make a request to purchase products from us we will send you a formal quote by e-mail. Unless otherwise stated, this quote will be valid for 48 hours. You accept our quote by responding to this e-mail. This response will constitute your acceptance of the order and from that point you are liable to pay for the order. When you place an order, you will also receive an acknowledgement e-mail confirming receipt of your order. This e-mail will constitute acceptance of your order. A final invoice will be send by e-mail when the goods which you ordered have been dispatched to you.

b. Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. Our prices may also fluctuate based on currency fluctuations and are subject to change.

If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled.

c. VAT

Unless otherwise noted, all prices our exclusive of VAT and VAT will be added to any invoice at the appropriate Belgium rate (currently 21%). If you are VAT registered please notify us and supply us with a valid VAT number before we generate your invoice. This would mean you don’t physically have to pay the VAT because it is netted out between the UK and Belgium (as per EU law).

d. Delivery Charges

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable on the quote and included in the “Total Cost”.

e. Deposit

We reserve the right to request a deposit to be paid before we start production of your order. It is the sole discretion of ScarvesNall.uk to determine the amount of the deposit (up to 80% of the total value of the order). If for any reason we cannot fulfill or deliver your order after the deposit was received, we will refund your deposit within 14 days of our notification to you of the cancellation of the order, provided you supplied us with your bank account wire details. If you cancel an order before production has started and you have already paid a deposit, you will receive a full refund of your deposit.

f. Over or Under Production

For items for which require a custom design or  customer customisation there is always a possible deviation of the ordered number of maximum 10% (more or less). The number delivered will be
invoiced. If a higher deposit was already paid, a credit note to be drawn up and refund paid to your bank account
.

g. Payment

Once your goods are dispatched we will send you an invoice via e-mail. Unless otherwise stated you are obligated to pay the invoice within 21 days of receipt by the MultiSafepay link provided with the invoice. We may request payment before the goods are dispatched to you. Please note that paying by cheque is NOT possible or allowed..

h. Late Payments

ScarvesNall.uk and it’s parent companies reserve the right to charge interest at prevalent rates and any other costs related to payment recovery if the payment is not received by the invoice due date or payment term stated in the previous section. Costs include and or not limited to administration fees which are levied to chase the payment. When the payment is more than one month overdue, we employ a debt collection agency. Once we employ the agency the latest invoice will directly increase with a minimum of 25% to cover the extra costs, and all additional agency costs and fees will be claimed back as well. All our late payment procedures are in line with HMRC commercial debt recovery regulations and EU small claims procedures.

i. Order Cancellations

Unless otherwise stated, any orders which are cancelled before we start the full production run are liable to a fee of up to 25% of the order value (to cover the cost of the design, equipment set-up and sample.

j. Returns

It is your responsibility to check and verify the products when you receive them and notify us within 48 hours of any problems, with detailed pictures of the perceived issues. We will review these with our production team and the liability of any returns will be assessed on a case per case basis.

k. Manufacturing Set-up Charges

Please note that we waive the standard production set-up costs on all invoices paid within the agreed payment term (standard 3 weeks). For invoices not paid within this period, the standard set-up charges will be applied to the overdue invoice. These are £100 per production run.

l. Invoicing

Please note that scarvesnall.uk now invoices through WD Beheer bvba, our head office in Belgium. Various reasons let us to change this procedure. In essence this means we can now except payments through MultiSafepay, giving you the option to pay by credit/debit cards as well. If you’re VAT registered this also means you should provide us with the VAT number and the VAT will be netted off direct as per EU/HMRC regulations. If you’re not VAT registered you will notice that VAT is added as 21% (the rate in Belgium).

7. DISCLAIMER OF LIABILITY

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law ScarvesNall.uk and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect ScarvesNall.uk liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

8. LINKING TO THIS WEBSITE

You may link to our home page (scarvesnall.uk) or any other page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

This Website must not be framed on any other site. We reserve the right to withdraw linking permission without notice.

9. DISCLAIMER AS TO OWNERSHIP OF TRADE MARKS, IMAGES OF PERSONALITIES AND THIRD PARTY COPYRIGHT

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with ScarvesNall.uk and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to ScarvesNall.uk.

10. INDEMNITY

You agree to indemnify, defend and hold harmless ScarvesNall.uk, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

11. VARIATION

ScarvesNall.uk shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

12. INVALIDITY

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

13. COMPLAINTS

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments by e-mail to enquiries@scarvesnall.uk.

14. WAIVER

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

15. GOVERNING LAW AND JURISDICTION

These terms and conditions are to be construed in accordance with the laws of Belgium and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Belgian courts.

16. ENTIRE AGREEMENT

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and ScarvesNall.uk. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of ScarvesNall.uk.

17. ETHICAL SOURCING POLICY

As a reputable and trusted business committed to offering its customers high quality products, ScarvesNall.uk recognizes its obligation to ensure that suppliers are operating ethically.
We expect our suppliers to consistently provide an environment which protects their employees´ health and safety and basic human rights.
All suppliers are expected to comply with their national employment laws and regulations with particular regard to:

  • Minimum age of employment
  • Freely chosen employment
  • Health and safety
  • Freedom of association and the right to collective bargaining
  • No discrimination
  • No harsh or inhumane treatment
  • Working hours
  • Rates of pay
  • Terms of employment

ScarvesNall.uk will never knowingly source stock from countries which are in breach of the above principles. We also look to our suppliers to instill these principles when dealing with their own supplier base.
Because of the sometimes complex nature of our suppliers´ supply chain, it is not always possible to monitor and control the conditions of each individual involved in the production of our products. However, as ScarvesNall.uk continues to grow it recognises the importance of being proactive and doing everything within its power to support the rights of those involved in the manufacture of its goods.

18. ADDRESSES

Company Registered Addresses:
WD Beheer bvba, Winkelbeekplein 1, 3545 Halen, Belgium
SNA Group Ltd, Fouberts Mansions, Fouberts Place, London W1F 7QG

Head Office: Nederstraat 18, 3545 Halen, Belgium +32 13 30 44 22
UK Office: Fouberts Mansions, Fouberts Place, London W1F 7QG